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Incoming call number to friendly name

Incoming call number to friendly name

(OP)
Hi Guys

Just started a new role and I've been thrown in at the deep end!

I've got to grips with setting up extensions and ACD groups but there's something I can't work out from the manual.

We have enabled incoming caller ID on our ISDN trunks but I'd like to swap out the number displayed for something a little more friendly - e.g incoming external call from 0207111222 to display on the phones as OFFICE1 instead of the number.

Many thanks in advance.

Regards

Karl

RE: Incoming call number to friendly name

Hi,
Please specify which version of PBX you are programming.
It is possible on some, not on others.
Regards

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