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Lab AAM single server setup problems.

Lab AAM single server setup problems.

Hello again all.

I am attempting to install and configure Avaya Aura Messaging 6.3.1 into my lab for learning, however I am having some problems. (I am starting to feel like a regular here)

My System Info / topology.
cm 6.3 (duplicated VM's)
aam 6.3.1 (single server install)
system manager 6.3
session manager 6.3 with sp15

So far I have successfully got the AAM to register to system manager as a sip entity, but I cannot for the life of my figure out why I cannot get the signaling group and trunk groups up in CM. I have read many different documents on configuring and they are all basically the same. I think I am having some issues with my sip registration because I do not see anything happening in traceSM from session manager. I am sure I should be seeing something from CM trying to register.

My trunk is OOS/FE and Signaling group is far-end bypass
Below is some screen shots of CM

CM Reports as: R016x.
CM Release String: vcm-016-
Publication Date: 04 October 2012

Update ID Status Type Update description
------------------------------- ------------ ------- --------------------------- activated hot fix for shellshock bug activated cold

VMWT-2.6.18-400.AV1-5.5-004 activated hot VMware Tools-VMTSP0004

KERNEL-2.6.18-400.AV1 activated cold KERNEL-KSP03

Platform/Security ID Status Type Update description
------------------------------- ------------ ------- ---------------------------
PLAT-rhel5.3-3019 activated cold RHEL5.3-SSP306

Messaging ID Status Type Update description
------------------------------- ------------ ------- ---------------------------

CM Translation Saved: 2015-11-03 18:47:49

CM License Installed: 2015-11-03 19:15:21

CM Memory Config: Large

CM Reports as: S016x.
CM Release String: vmsg-016-
Publication Date: 04 October 2012

Update ID Status Type Update description
------------------------------- ------------ ------- --------------------------- activated hot fix for shellshock bug

VMWT-2.6.18-400.AV2-5.5-005 activated hot VMware Tools-VMTSP0004

KERNEL-2.6.18-400.AV2 activated cold KERNEL-KSP04

Platform/Security ID Status Type Update description
------------------------------- ------------ ------- ---------------------------
PLAT-rhel5.3-3019 activated cold RHEL5.3-SSP306

Messaging ID Status Type Update description
------------------------------- ------------ ------- ---------------------------
MSG- activated cold MSG 6.3.1 SP 1

Messaging: +-N6.3-62.0--321Cac+Aac+----mad+-

CM Information
Trunk 99


Group Number: 99 Group Type: sip CDR Reports: y
Group Name: MSG TRUNK COR: 1 TN: 1 TAC: *99
Direction: two-way Outgoing Display? n
Dial Access? n Night Service:
Queue Length: 0
Service Type: tie Auth Code? n
Member Assignment Method: manual
Group Type: sip


Unicode Name: yes

Redirect On OPTIM Failure: 5000
page 2

SCCAN? n Digital Loss Group: 18
Preferred Minimum Session Refresh Interval(sec): 600

Disconnect Supervision - In? y Out? y

XOIP Treatment: auto Delay Call Setup When Accessed Via IGAR? n

Caller ID for Service Link Call to H.323 1xC: station-extension

Signaling Group 99


Group Number: 99 Group Type: sip
IMS Enabled? n Transport Method: tls
Q-SIP? n
IP Video? n Enforce SIPS URI for SRTP? y
Peer Detection Enabled? y Peer Server: Others
Prepend '+' to Outgoing Calling/Alerting/Diverting/Connected Public Numbers? n
Remove '+' from Incoming Called/Calling/Alerting/Diverting/Connected Numbers? y
Alert Incoming SIP Crisis Calls? n
Near-end Node Name: procr Far-end Node Name: msgserver
Near-end Listen Port: 5061 Far-end Listen Port: 5061
Far-end Network Region: 1

Far-end Domain:
Bypass If IP Threshold Exceeded? n
Incoming Dialog Loopbacks: eliminate RFC 3389 Comfort Noise? n
DTMF over IP: rtp-payload Direct IP-IP Audio Connections? y
Session Establishment Timer(min): 3 IP Audio Hairpinning? y
Enable Layer 3 Test? y Initial IP-IP Direct Media? n
H.323 Station Outgoing Direct Media? n Alternate Route Timer(sec): 6

RE: Lab AAM single server setup problems.

as a start i would change all the signalling from CM / SM and AAM to TCP.

Their is a requirement for a new TLS license now - so unless you have that, TCP would be the best.

For all devices, the same protocol should be used end to end, so either all TCP or all TLS


RE: Lab AAM single server setup problems.

Previous to your post I switched all back to TCP and still no change in the status. I will play with it more later today but just wanted to update.

RE: Lab AAM single server setup problems.

Got it working somewhat.

I changed the sip settings in AAM under Telephony Integration to point to my CM ip address rather then my Session Manager ip address. Still did not work.

Then I noticed that the signaling group had secure sip set to Y at the top of the page, I changed it to N and it worked. I will have to try and switch back to Session manager to see if it works through that now.

RE: Lab AAM single server setup problems.

Do you have a media gateway registered to your lab system?

RE: Lab AAM single server setup problems.

Yes there is a gateway registered.

RE: Lab AAM single server setup problems.


I have successfully installed and configured my lab in a few different ways with success.

Setup 1
MAS/MSS single solution server - working and connected to either session manager or communications manager

Setup 2
MAS/MSS single solution server with added single application server for limited failover feature sets.

Setup 3
One MSS and One MAS both working and configured.

I wanted to test each of the setups to see how they performed as well as testing fail over situations. Ultimately followed this guide
with this video as well
Both helped me, plus a lot of trial and error. Thank the tech gods for Snapshots.

I found I had some issues with my entity links in session manager that was preventing it from working, I did not add correct ports. I also had some issues with CM and my firewall crossing vlans in my test lab. My firewall is PfSense and is a pain in it self sometimes. Thank you for the help.

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