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Unable to connect to the server: CrystalReports2013ReportApplicationServer.

Unable to connect to the server: CrystalReports2013ReportApplicationServer.

(OP)
Hello Everyone,

I am migrating reports from Crystal 9 to Crystal 2013 version. After migrating I need to test it through a Java application. When I test them some reports work fine while the others give me this error message.

com.crystaldecisions.sdk.occa.managedreports.ras.internal.ManagedRASException: Cannot open report document. --- Unable to connect to the server: CrystalReports2013ReportApplicationServer.
cause:com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: Unable to connect to the server: CrystalReports2013ReportApplicationServer.---- Error code:-2147467259 Error code name:failed
detail: Unable to connect to the server: .CrystalReports2013ReportApplicationServer.

at com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.a(Unknown Source)
at com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.a(Unknown Source)
at com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.openDocument(Unknown Source)
at com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.openDocument(Unknown Source)
at jsp_servlet.__viewreport.getReportClientDocument(__viewreport.java:254)
at jsp_servlet.__viewreport._jspService(__viewreport.java:710)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet

and so on

(Note: All the migrated reports work fine on my machine)Also checked the server connection and it is running properly.

Could some one please help me with this?

Thank you,
Harsha

RE: Unable to connect to the server: CrystalReports2013ReportApplicationServer.

Did you also upgrade the SDK after upgrading the reports? If you're on an older version of the SDK and the report uses any new features, that might cause this problem.

-Dell

DecisionFirst Technologies - Seven-time SAP BusinessObjects Solution Partner of the Year
www.decisionfirst.com

RE: Unable to connect to the server: CrystalReports2013ReportApplicationServer.

(OP)
I need check regarding the versions. If I am on an older version of SDK is it possible that some of the reports work and the others throw this exception.

RE: Unable to connect to the server: CrystalReports2013ReportApplicationServer.

Yes, it's possible.

-Dell

DecisionFirst Technologies - Seven-time SAP BusinessObjects Solution Partner of the Year
www.decisionfirst.com

RE: Unable to connect to the server: CrystalReports2013ReportApplicationServer.

(OP)
SDK is also upgraded. Could there be any other reason as to why some migrated reports are working fine and why some reports are not working?

RE: Unable to connect to the server: CrystalReports2013ReportApplicationServer.

(OP)
This issue is not resolved yet. Could someone please help?

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