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Voicemail to Email

Voicemail to Email

(OP)
I know that it is possible have voicemail sent to end users as a .wav file via email, but for the life of me I cannot figure out where to start setting it up. We currently use Web Subscriber Options to allow users to get an email notification of a new voicemail, but some users would like to actually get the .wav file.

Any suggestions on how to get this started?

Thanks!

RE: Voicemail to Email

What VM system are you using.. AAM..MM? If your system is using Exchange as the message store this should be native... I believe. If you are using an external message store the only way I was able to make this work when I was testing was via IMAP. I had to enable IMAP on the voicemail system and then setup an IMAP mailbox on my outlook client.

RE: Voicemail to Email

(OP)
We are using Modular Messaging. We are not using Exchange for voicemail storage.

RE: Voicemail to Email

I just forward the message to my corporate email address using the web client it comes in as a .wav file

RE: Voicemail to Email

(OP)
We have lots of folks who travel internationally and would prefer to receive their vm's as email regularly. Is there a way to make the process automatic?

RE: Voicemail to Email

We are currently using ours as a plugin with Outlook 2010. Sends as wave files to Outlook from MM or AAM. You just need to configure Outlook. I can find the directions if needed ?

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