INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Jobs

ETR phones - message lights

ETR phones - message lights

(OP)
Hello, we just upgraded a partner system to IP Office Partner mode. They are re-using their partner phones.

One extension has a message light that is only intermittently working. I am having them try to manually turn off/on the message light at that extension. Any other ideas? Is this a known issue for Partner phones?

RE: ETR phones - message lights

any entries under user/source number

RE: ETR phones - message lights

(OP)
I don't see any source number entries in Basic Partner edition...

RE: ETR phones - message lights

There isn't source number with basic. I have never used Partner phones with basic, I always use 14xx and never had that issue. Possibly it is an ETR issue.

RE: ETR phones - message lights

ya your right sorry about that, maybe seeing it is only 1 phone having this issue that the phone itself is the issue. Maybe try another phone to see if it resolves the issue.

RE: ETR phones - message lights

With the handset on hook, press and hold the # button for 5 seconds, then lift the handset while still pressing #. The phone will ring and all lights will come on. Now you can tell if the LED for MW is working or not.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Resources

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close