I am trying to identify why a mailbox is 80 percent full with no messages or greetings. I have come across this in the past where the COS was set to emulate Aria and that caused the deleted messages to stay in the mailbox until removed,but this is not the case in this circumstance. I have checked his mailbox and the system does show a large amount of the box being utilized, but I do not know where.
Any help would be appreciated.
Red Flag Submitted
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