IP Office SIP Trunking between IP Office and Mitel 3300 1

Bonker1974 · Nov 4, 2014

Hi All,
i have this issue I can't seem to shake. I have a IP Office rls 9.0 connected in our lab to a Mitel 3300 Via SIP. The connection will stay up for about 3 to 5 min. I can make and received call between the 2 system. After the time have expired the trunks will go out of services. In order to return the trunks in services I will have to reboot the IP office, Once a reboot is completed I can make and received calls for the 3 to 5 min. then it will go out of services.

Any help would be greatly appreciated.

hairlessupportmonkey · Nov 4, 2014

Have you enabled SIP options / refresh binding on the IPO?

options requests are used by the IPO as a keep alive.

ACSS - SME
General Geek

Bonker1974 · Nov 4, 2014

No.
Where can i find that option?

hairlessupportmonkey · Nov 4, 2014

Binding refresh.

System / LAN(x) / Network Topology / Binding Refresh Time

or, on your SIP trunk untick check for OOS.

ACSS - SME
General Geek

Bonker1974 · Nov 4, 2014

Thanks, that worked.

slate1 · Nov 20, 2014

Hey Bonker1974 I was wondering if you could send me some screen shoots of your Mitel config I have to set one up with a Branch office, once i get the licenses and I have never touched a mitel system before, I could use the help, it doesn't seem like there are too many how too's online for the 3300.

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IP Office SIP Trunking between IP Office and Mitel 3300 1

Bonker1974

Technical User

hairlessupportmonkey

IS-IT--Management

Bonker1974

Technical User

hairlessupportmonkey

IS-IT--Management

Bonker1974

Technical User

slate1

IS-IT--Management

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