INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Jobs

4 digit to 6 digit mailboxes

4 digit to 6 digit mailboxes

(OP)
Ok so i have MM 5.2 with a Windows based MAS integrated into CM via Session Manager.

The site has a mixture of 4 - 5 (currently 5 digit have no VM) extensions , the customer is going to upgrade to CM6 and is going to make all agent stations 6 digit with VM ,but keep the back office staff on 4 digit(pure stupidity and stubborness) , i know you can enable the multisite feature but that will not work (i think as we only have one physical pbx) , is there any way on a single site setup to have a mixture different mailbox lengths..... i think not but am no MM expert.

APSS (SME)
ACSS (SME)
ACIS (UC)

RE: 4 digit to 6 digit mailboxes

Using the session manager you should be able to manipulate a 2 site system. But I can tell you that multisite in MM is not all it should be. You could also setup a SIP gateway connected to a PRI out if the same PBX to simulate a second CM.

What they should do is move to Aura messaging as you can use site setup to make it work or variable length MB.

You may also be able to use the secondary ext number to make it integrate but the MWI would not work without SM conversion.

Ken Means

www.tel-is.com
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

RE: 4 digit to 6 digit mailboxes

(OP)
Ok i agree about Aura Messaging and that idea has already been proposedbanghead ... but flatly refused , i am going to look at this idea of Session Manager any pointers or tips ??? will start with some adaptations .

APSS (SME)
ACSS (SME)
ACIS (UC)

RE: 4 digit to 6 digit mailboxes

Seems a bit odd that the customer would not look at Aura.By the time they pay for all of the labor to change the MM system (At least 20 hours) it may cost as much or more than installing a Aura. If they have SSU then the licenses are free.

Ken Means

www.tel-is.com
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Resources

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close