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Unable to update the database IDs error.

Unable to update the database IDs error.

(OP)
Hello, For a SQL2008R2 instance running on a Windows 2008R2 OS.
Is a way to find what is causing this?

Is it a problem with the port 5201 not being setup?

I do not known when this started but might be when the virtual was moved.

I blanked the IP address before posting this question.

Date 9/18/2014 1:10:37 PM
Log Windows NT (Application)

Source SQLcompliance Agent
Category (0)
Event 29001
Computer MyServer.MyDomain.local

Message
Unable to update the database IDs for MyServer\MyInstance
Error: System.Net.Sockets.Socket
Exception: A connection attempt failed because the connected party did not properly respond after a period of time,
or established connection failed because connected host has failed to respond xxx.xxx.x.xx:5201

Server stack trace:
at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)
at System.Runtime.Remoting.Channels.RemoteConnection.CreateNewSocket(EndPoint ipEndPoint)
at System.Runtime.Remoting.Channels.RemoteConnection.CreateNewSocket()
at System.Runtime.Remoting.Channels.SocketCache.GetSocket(String machinePortAndSid, Boolean openNew)
at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.SendRequestWithRetry(IMessage msg,
ITransportHeaders requestHeaders, Stream requestStream)
at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.ProcessMessage(IMessage msg,
ITransportHeaders requestHeaders, Stream requestStream,
ITransportHeaders& responseHeaders, Stream& responseStream)
at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Idera.SQLcompliance.Core.Event.RemoteAuditManager.UpdateDBIds(Hashtable auditedServerDbIds, String instance)
at Idera.SQLcompliance.Core.Agent.SQLcomplianceAgent.UpdateDBIds(Hashtable auditedServerDbIds, String instance)
at Idera.SQLcompliance.Core.Agent.SQLInstance.SyncDBIds()

djj
The Lord is my shepherd (Psalm 23) - I need someone to lead me!

RE: Unable to update the database IDs error.

Quote:


when the virtual was moved

That is probably the reason why - you will need to check both the server and all the network firewalls between the server and the app to see if that port (and maybe others) are blocked.

If you can ping and/or access the server using its IP then at least the server is reachable. If not then even the IP is blocked so that is something else to look for by your network admins.

Quite common to happen when servers are moved.

Regards

Frederico Fonseca
SysSoft Integrated Ltd
www.syssoft-int.com

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RE: Unable to update the database IDs error.

(OP)
Server works okay. Just throwing the message to the error log.
I will check with the systems person about the port.

Thank you,

djj
The Lord is my shepherd (Psalm 23) - I need someone to lead me!

RE: Unable to update the database IDs error.

(OP)
System person indicates that the port is okay but the IP does not exist. Where would it be defined in the sql instance?

I checked the registry and the IP address is not there.

djj
The Lord is my shepherd (Psalm 23) - I need someone to lead me!

RE: Unable to update the database IDs error.

Is the server set up to use DHCP, or something? What is SQLcompliance Agent, anyway? If it is a service on the server, have you tried restarting it, to see if it clears its local cache?

RE: Unable to update the database IDs error.

(OP)
This is a case of cannot see the forest for the trees. I missed the SQLcompliance note. It is a third party (Idera) product, so I will be contacting them today.

Thank you for your time,

djj
The Lord is my shepherd (Psalm 23) - I need someone to lead me!

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