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Maj alarm in CMM 6.3

Maj alarm in CMM 6.3

(OP)

We just setup the CMM release 6.3 and we continue to see this message

ID APP Source EvtID Lvl Ack
1 Software VM 6617 Maj n

Anywhere we can check to see if we can get rid of this message?

Thanks in advance for the help

RE: Maj alarm in CMM 6.3

Looks nasty. Reinstall/restore from backup if you have no Avaya support, else call them if you have maintenance.
Its an LDAP problem, it requires a level of access only Avaya has to correct - if you have an account at support.avaya.com, this would tell you about it:
https://support.avaya.com/ext/index?page=content&a...

RE: Maj alarm in CMM 6.3

(OP)
The customer has support with Avaya. but as we are installing they are saying we need to pay to sort it out as it is configuration issue.

We will wait a couple of days and get back to them.

thanks for your help

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