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Peer Directory Change in MM5.2/Exchange Back-end

Peer Directory Change in MM5.2/Exchange Back-end

(OP)
Has anyone ever changed the Peer Directory for MM w/Exchange? Was it a smooth change? I have 2 primary MAS servers and 2 secondary. Of the 4, only one primary updated successfully. The others, well, didn't - the peer information appeared to take but the VMSC did not update with the new info. I'm going to try it again but want to throw this out there for any input...

RE: Peer Directory Change in MM5.2/Exchange Back-end

Yes many times look on the support site for the document to change the peer. It needs to be changed and then the fedb needs to be rebuilt.

Ken Means

www.tel-is.com
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

RE: Peer Directory Change in MM5.2/Exchange Back-end

(OP)
Yes...but have since learned that if you have 2 primary servers and 2 secondar servers (each group using a differening DC) that you may need to do each group at the same time - cannot change them individually. Is that what you have experienced?

RE: Peer Directory Change in MM5.2/Exchange Back-end

PROBLEM CLARIFICATION
This article provides the procedure to change the peer Exchange 2000/2003/2007 server in Modular Messaging (MM).
SOLUTION
(Optional) Create an Outlook profile for the Octel Voice Mail Domain (VMD) mailbox in the Octel container, but Outlook MUST NOT be running during the backup of the special message. This step can be done from any machine except a Messaging Application Server (MAS). Log on with an account with sufficient permissions to access all mailboxes (such as the MM service account). Run “SpMsgUtl.exe /s filename.dat”, and select the newly created profile when prompted. Verify the special message is saved successfully, however, it will only be used for recovery purposes

Go to the Voice Mail System Configuration (VMSC) on each MAS in the VMD, and under "Messaging" change the Mail Server Name"Microsoft Exchange Server Name" from the Peer server name that is going out of service to the Peer server that is coming into service. This *MUST* be completed on *ALL* MAS servers that use the same peer before proceeding. Do not Stop/Start the MM application service yet. You will do so in a later step

Using Microsoft Exchange... Active Directory Users and Computers, go to the "Octel" container (Note: You may need to choose View menu, and select Advanced Features in order to see the Octel container in Active Directory Users and Computers)

Look at or sort by the column titled "Exchange Mailbox Store". You can quickly tell which mailboxes are on the MAS Peer server (You may have to add "Exchange Mailbox Store" because this column is not displayed by default and must be added to the view)

Press the "Ctrl" key and use the mouse to select each mailbox that needs to be moved to the new Peer server. (Note: the "Octel VMD" object and the "External Caller" objects for each MAS server MUST be moved to the new Modular Messaging (MM) Peer server

Once all the objects that are to be moved are selected, right click the mouse and choose "Exchange Tasks" from the menu. 7. The Exchange Wizard will be launched

Choose "Move Mailbox", then choose "Next".

Choose the new Peer server (this should be the same as the "Peer server that is coming into service" in Step 2.

Choose the Storage Group you want the mailbox objects moved to.

Select "Next".

Select "Finish". Before selecting Finish, check to see that the mailboxes were moved successfully.

Stop/Start the MM messaging application service.

Check the Event Viewer to make sure that the MAS started correctly and that the Peer server is online.

Test that changes to the Octel VMD object actually take affect by changing a setting such as the "Trace File Size".

Test the system by calling in and leaving a voice message to one or more users and by calling in via the Telephone User Interface (TUI) to retrieve your voice mail message.

Ken Means

www.tel-is.com
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

RE: Peer Directory Change in MM5.2/Exchange Back-end

(OP)
Thanks- I'll keep this for future reference but I'm speaking of the Peer "Directory" change - not the "server". Unless you are saying this has to be done too...

RE: Peer Directory Change in MM5.2/Exchange Back-end

The change of Directory Server name would require making the change in the Registry in conjunction with the FEDB rebuild as well.

Resolution Plan



The procedure to change the Directory Server is as follows:
Note: Process will require downtime.

1. Stop MAS Application Server Service & Disable it as well.
2. Stop MSSQL$MMFEDB service & Disable it as well.
3. FEDB is present in C:\Program Files\Microsoft SQL Server\MSSQL$MMFEDB\Data\ “FEDB.mdf and FEDB_log.ldf”
Make a copy of the above two files into a separate folder.
4. Open the registry by clicking on Start->Run and typing regedt32.
5. Navigate to the HKLM\Software\Octel\Geneva\Vups_UserProfileServiceMgr
6. Edit the Peer Directory Server Name & Value. For example: If you want to change the Directory Server from SVR-MM-DC1 to SVR-
MM-DC2 you do it as:
SVR-MM-DC1::48e33c0200000000
change it to the following:
SVR-MM-DC2::0000000000000000 Note the 2 colons & 16 0’s.

7. Close the registry.
8. Re-start the voice services – Stopped in step1 &2 (Set the services to Automatic & start them).
9. Event 1030 in the Event Viewer will indicate that full FEDB synchronization has started.
10. After the FEDB is re-created a 1027 event will be generated showing how many entries were created.
11. The name of the Directory Server would be changed & you can verify the same in the VMSC tool.

Ken Means

www.tel-is.com
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

RE: Peer Directory Change in MM5.2/Exchange Back-end

(OP)
I have those instructions. What I am asking is have you found that if you have 4 services in a domain, they all have to be done at the same time? You cannot do one or 2...must be all.

RE: Peer Directory Change in MM5.2/Exchange Back-end

Yes if you mean 4 MAS servers then you need to do them all. Otherwise they will not have the same FEDB info.

Ken Means

www.tel-is.com
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

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