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recover mfim 50s and lip 8000 series handsets 2

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bpafc

Technical User
Jul 4, 2003
53
GB
Hi I have a couple of mfim 50s A/B that require recovery, I have the files and procedure but even after following the procedure I have I'm stumped. There seems to be a couple of holes in it, I have a Tftp server setup but I'm struggling to talk to the system on boot.

Also I'm wondering how to recover lip handsets (red LEDS and a blank white screen)

thanks
 
Hi

Im awaiting a procedure for the phones from our dealer and will let you know as soon as i do.

What or how are you recovering your mfims? Care to share your knowledge?

Cheers

Eats
 
Please let me know when you get the info on recovering the phones. As for mfims I have details from our dealer, do you have a procedure? I'm not too keen on putting it up here for fear of retribution from our dealer :) I would however be willing to give you access to it another way
 
-When you want to recover LIP phones, I think you need an adapter GDK-TRC1
-the problem sounds more like a hardware issue where you have to remove
a part (resistor or capacitor, I can´t find the details at the moment)
on the board to set it back to work.
regards
xs
 
As XS650 says there is a problem with LIP 8012 and 8024 where they freeze on reboot and the culprit is a capacitor that needs to be removed in the phone.
Our supplier now just replaces those phones with new ones which I believe they cleared with LG first so you may want to go back to your supplier and ask them. I believe the phones serial numbers start with 011 thru 012 meaning january 2011 to Jan 2012. I will try and confirm.
Our recovery document had two issues in it which prevented the recovery until we worked it out.
What country are you in?
 
Thanks for the help so far peeps, I'm in the UK Thermus, this capacitor thing is news to me our dealer repairs ours. Was hoping I could find some info out to see if we could save ourselves the cost of getting them repaired. Our document seems to be missing some vital instructions for recovering mfims, think I need to connect to them using a serial cable aswell as the lan cable but there isn't any reference to this in the document.
 
Hi bpafc. The capacitor problem is a known problem and we have never paid to get them fixed, only courier charges. And as I have said they now replace them all with new phones. Also your supplier should have access to software you can upload to each phone on a site and cause them to fail if they are the faulty batch. Its a bit of a pain but it does fault any phone that will go faulty at a site in one hit.

As I recall you do need both serial and lan for recovery. You enter commands via serial and the tftp transfer occurs via lan.
 
Mistake on the serial numbers sorry.

they start 010 to 111, 010= October 2010, 111 = November 2011. Anything between these dates has the chance of failing.

Our company has replaced 45 odd phones in the last 12 months.
 
Hi Thermus would you be willing to share the document for the recovery procedure on the Mfim, I can willingly return you ours for you to see. Just want to know how to connect onto the maint>serial part. Apparently our supplier does charge us for the privelige and it would be nice to know what country you guys are in so i can compare info
 
Hi bpafc
You can get me on tech66nz at gmail dot com

your serial connection requires hyperterminal or a similar program at 115200 baud 8-none-1 and flow control off.

The serial cable should be a straight 9 pin to 9 pin. if all is good then you should be able to hit enter, and be asked for your login brandy/jennie.
 
Having a bit of trouble loading the files via TFTP the recovery document refers to a load address of 0x100000 while our ipecs is trying to load into 0xa00000
Thanks to Thermus and everyone for helping me get this far guys cheers

Barry
 
We keep on getting the freeze on boot issue with a number of 8012 handsets, does anyone know which resistor it is that we need to remove to allow the phone to boot again?

george
 
For anyone without said good eyes, C227 will be underneath the MAC address sticker on the main board. They don't call me Hawkeye for nothing... they don't call me Hawkeye at all to be honest.
 
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