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kacomi07 (TechnicalUser) (OP)
30 Apr 13 13:31
HI , we recently ceased an old samsung pbx , and fitted a BTversatility . The customer hates it / they reckon the samsung was better ( it probably was ) . One of the main complaints is what the customer calls "ringback" . When they called an external number ,and the number was busy , they presses a key ( feature code? ) and the system dialled the number for them until a connection was made . Their own phone then rang . It works similarly to the norstar ringback on internal calls . We may change the system to the BCM 50 , but , does the bcm have this external ring back feature ?

Cheers & thanks for any help .
norstarboy125 (Vendor)
30 Apr 13 14:49
Try the ring again feature
Feature 2

Jeremy J. Carter
Charm City Communications
Norstar. BCM. CS1000 Programmer

snowman50 (TechnicalUser)
30 Apr 13 15:19
Are these feature lines connected to the versatility

The bcm can't do that.
It can only do it on an internal extn and not on an external call.

norstarboy125 (Vendor)
30 Apr 13 18:59
Feature 2 is a Nortel code.

Jeremy J. Carter
Charm City Communications
Norstar. BCM. CS1000 Programmer

kacomi07 (TechnicalUser) (OP)
1 May 13 2:36
OK thanks for your help .
joshvazquezw (IS/IT--Management)
1 May 13 17:34
AFAIK Ring Again on the BCM50 does not work for external numbers, only internal numbers. I tried it just now and it said "can't ring again".

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