HI , we recently ceased an old samsung pbx , and fitted a BTversatility . The customer hates it / they reckon the samsung was better ( it probably was ) . One of the main complaints is what the customer calls "ringback" . When they called an external number ,and the number was busy , they presses a key ( feature code? ) and the system dialled the number for them until a connection was made . Their own phone then rang . It works similarly to the norstar ringback on internal calls . We may change the system to the BCM 50 , but , does the bcm have this external ring back feature ?
Cheers & thanks for any help .
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