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cascades (MIS)
27 Nov 01 22:26
I bought a new printer(HP deskjet 990cse) and it worked fine for several days. PC case fan died and was just replaced. Once the system was reconnected to everything, wanted to print some output. I now get garbage.. Thought my parallel cable might have gone bad, so I replaced it... still getting garbage. go into device manager and the printer port shows that it is working fine. I get garbage if trying to print from a DOS prompt and if I boot to DOS. Can one run some kind of dianostics on the parallel port to determine if it is bad or not? If it is bad, what are my options?
edfair (TechnicalUser)
28 Nov 01 0:21
There were diagnostics provided by IBM with original PC advanced HW support. Don't know where to find it now. Required a dummy plug to test.
You might also want to see how the parallel port gets the signal out.  If on a ribbon cable it may have come loose on the MB side.
If really bad, then cripple it in BIOS and add an expansion parallel port.

Ed Fair
 efair@atlnet.com
 
Any advice I give is my best judgement based on my interpretation of the facts you supply.

Help increase my knowledge by providing some feedback, good or bad, on any advice I have given.

paparazi (TechnicalUser)
28 Nov 01 5:39
Delete and reinstall your printer drivers and utilities, something got corrupted.                Martin                                 
Guest (Visitor)
29 Nov 01 10:41
Try Touchstone's CHECKIT programme.  You'll need a loopback plug to connect up to LPT1, but they're simple to make...

Good luck!


ROGER - GØAOZ.
ChrisBurch (IS/IT--Management)
29 Nov 01 16:15
It worked until you replaced the fan!!!

If it were me, I would be looking to see what I had disturbed/dislodged when doing the fan. ie. check cables seated properly, jumpers etc.

Chris

           It worked yesterday.
          It doesn't work today.
             That's Windows!

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