INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Jobs

Incoming Calls Not going to Coverage Destination Mailbox

Incoming Calls Not going to Coverage Destination Mailbox

(OP)
Am I doing something wrong?? I set all the trunks to have the coverage destination be extension 14. The phone rings but never goes to it's voicemail. If you intercom the extension, you hit the voicemail. I thought that in Analogue Trunk Setup that the Coverage Destination was there for this purpose. Any help would be appreciated. Thanks

RE: Incoming Calls Not going to Coverage Destination Mailbox

Not sure, but under the TRUNKS VM Settings for the auto attendant, which I realize you don't want, is the schedule set to never? Maybe there is a conflict there. What release?

RE: Incoming Calls Not going to Coverage Destination Mailbox

Whats sotfware there was a bug in one release. if you can't upgrade add another AA set max inactivaty to 0 then set dial 0 to extension where you want call to go. don't record anything then under trunk set the new aa you made and number of rings. This is a know work around for that problem

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Resources

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close