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cics screens work in 1 region,but not another - help!

cics screens work in 1 region,but not another - help!

cics screens work in 1 region,but not another - help!

(OP)
I have an issue with CICS that I have never experienced in my 33 years of programming: I created 6 new tran-ids, maps, and source programs. All function correctly in the test region, and the production back-up region, but do NOT function correctly in the Main production region. (they only work for 1 user). The other users that have RACF are not working. We have ran CEDF, but that is limited to determining where the issue is.
The sub-menu functions correctly and allows the users to input the data required on the 1st screen, but when they press pf8 to xctl to the next screen and program, the screen stays on the 1st map, but it appears that the source program for the 2nd screen is running.
Any Advise?

RE: cics screens work in 1 region,but not another - help!

Nothing of interest in the CICS job, in the log?

RE: cics screens work in 1 region,but not another - help!

Check (perhaps with your cics systems programmers) to make sure the mod (mod2, mod3, mod5, etc) is consistent with the map that you are using.

RE: cics screens work in 1 region,but not another - help!

Have you checked to see if the program you are XCTLing to is not looping or getting any locking issues?
This could explain why one user is okay & another is not

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