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Home > Forums > MIS/IT > Infrastructure Support > Point of sale systems Forum

Aloha terminal screen refresh slow

thread693-1689991
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baadd1 (IS/IT--Management)
3 Aug 12 20:46
Any ideas why screen refreshes would be so slow transitioning from one to another, for example when switching menus?

We just replaced the hard drive from another terminal because the old one crashed.

Running Radiant terminals on 6.4.21
dauphin2 (TechnicalUser)
4 Aug 12 10:47
That is most likely a network issue. Although it could be something else, I would definitely start by trying to copy some files to and from this terminal to see if there is any issues.


alohapos
baadd1 (IS/IT--Management)
4 Aug 12 17:27
No real issues copying files or networking.
dauphin2 (TechnicalUser)
4 Aug 12 23:26
Correct video card detected? Screen refresh seem okay outside of aloha? Screensaver enabled instead of disabled?
Knectech (Vendor)
6 Aug 12 21:26
What kind of terminal do you have? Could just be an older terminal and needs Memory upgrade as aloha 6.4+ requires more resources.

Aloha POS Helpdesk
baadd1 (IS/IT--Management)
13 Aug 12 17:19
Ended up being a software issue. Since the drive was removed from a "white box" terminal we created, it still had the old software on there. We ended up cloning another P1510 terminal and its working perfectly.
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