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Home > Forums > Wiring Closet > Phone Systems > Nortel: Norstar systems Forum

Line Redirection missing Select ALL

thread799-1689748
Read More Threads Like This One
Cire88 (IS/IT--Management)
1 Aug 12 16:58
I have a BCM50 norstar system bcm_m50r1 1.00.2.04.j. Normally when i press Feature 84 i get a screen to select line out and an option to QUIT or ALL. For some reason the ALL option is missing. When i press Feature #84 i get the Quit and ALL buttons. I have an identical system at another location and the ALL option is available. Am I missing anything in the config or options?
curlycord (Programmer)
2 Aug 12 8:29
Are all lines showing as Disconnect Supervision being ON?

=----(((((((((()----=
curlycord
www.curlycord.com
curlycord (Programmer)
2 Aug 12 8:30
I am wondering if they are all set to No

=----(((((((((()----=
curlycord
www.curlycord.com
Cire88 (IS/IT--Management)
2 Aug 12 14:54
I think i got it to work. They are set to Y.

Anyways system 1 at location 1 i have to press Feature 84, option ALL, enter cell number, and press OK. System 2 at location 2 I have to press Feature 84, press intercom, enter cell number, then press ALL, and press OK. Not sure why system two has a diffrent setup since both systems are the same and installed by the same installer at the same time. Anyways thanks for ya'lls help.
curlycord (Programmer)
2 Aug 12 17:03
Perhaps due to Prime Line or Poll Access under Set programming is different.

=----(((((((((()----=
curlycord
www.curlycord.com
allworxguy (Vendor)
2 Aug 12 21:12
Possibly number of intercom paths. Just guessing.

Marv
www.telemarv.ca

winger97 (TechnicalUser)
16 Aug 12 9:40
The phone that shows 'all' has line appearances on it . The phone that does not show 'all' has no line appearances, so you have to push intercom and enter pool code or dest code and number
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