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Home > Forums > Wiring Closet > Phone Systems > Avaya: IP Office Forum

I need help with a ip office extens(4)

Read More Threads Like This One

itech2004 (IS/IT--Management)

18 Jul 12 20:50

I need help with a ip office extension. A dept manager has a ext 2200, he wants his phone to ring at the receptionist desk first and then she will transfer it to his phone. Note he does not want the phone to ring at his desk when it is a the receptionist. Only when she transfers it.

I thought about setting him up with a different extension but I relized he has direct inboard dilaling attached to that number. Any ideas will be appreciated.

phoneguy610 (Programmer)

18 Jul 12 21:50

you can change the DID

or have his DID ring to a hunt group that has the receptionist extension in it then overflows to his extension

cruzades (Programmer)

18 Jul 12 21:53

Hi,

you may use "follow me" feature.

tlpeter (Programmer)

19 Jul 12 1:55

I would use a bridge or a coverage appearance button.

BAZINGA!

I'm not insane, my mother had me tested!

7deedtz (TechnicalUser)

19 Jul 12 2:27

Target all his Incoming calls (DID Incoming number) to Reception. Does he want even internal calls to behave the same as incoming calls?

Mitel, Avaya, NEC, INDEX
www.vcs-sa.co.za

hairlessupportmonkey (IS/IT--Management)

19 Jul 12 4:06

I would go on a course.

ACSS - SME
General Geek

7deedtz (TechnicalUser)

19 Jul 12 4:11

LOL, hairlessupportmonkey, True to that hey![wink]

Mitel, Avaya, NEC, INDEX
www.vcs-sa.co.za

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