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Home > Forums > Wiring Closet > Phone Systems > Nortel: Norstar systems Forum

Calls not Logging CID when using Hunt Groups

thread799-1688003
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firefoxfire (Vendor)
12 Jul 12 1:42
Is this correct, if I use a HG to ring several sets will it not log the incoming call on these sets?

It seems that the only way that the sets will log now since I switch everything over to a HG is if the call gets answered and then transferred to another DN. The set that answers it or if no sets answer will not log any CID.

Strange???
cook1082 (Vendor)
12 Jul 12 9:40
Logging is set based. Hunt groups don;t follow set programming..like call forward to VM and so on. So it should not log calls either.
curlycord (Programmer)
12 Jul 12 13:02
You can designate one set to log all calls if really needing to see whom called or get a 3rd party software and SMDR/CTA

=----(((((((((()----=
curlycord
www.curlycord.com
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