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Home > Forums > Wiring Closet > Phone Systems > Panasonic solutions Forum

TDA 30 cant access programming from phone

thread936-1687419
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bigglesnz11 (TechnicalUser)
4 Jul 12 3:51
Recently installed a 2ND HAND tda 30 ( Upgraded MPR software to v5)all programmed ok from PC.
When I went to show the customer how to load speed dials found that I couldnt get in to programming mode from main phone. after dialling *# it throws me out.
I have check all the cos settings and all looks ok, defaulted the system and still has the same issue.
Any ideas?

CHeers
Otoni79 (TechnicalUser)
4 Jul 12 5:32
Try ** (For User) or *1 (For Manager) and see if the same happens.
obtsystems (Programmer)
4 Jul 12 14:48
in class of service you have to allow prog **/*#, by default port 1 is in cos 64 which will allow access, but all others are in cos 1 which is not allowed, you can change it per cos in system cos settings
Otoni79 (TechnicalUser)
4 Jul 12 15:25
By default,under System > Class of service > Class of service settings.Manager (PROG **/*#) is enabled.

Go to Extension > Wired Extension > Extension settings .

Slot 1 > Port 1 and change the corresponding Class Of Service (COS) which by default is 1 to 64
obtsystems (Programmer)
4 Jul 12 15:33
Otoni79, it is only in cos 64 on the tda 30 by default and ext port 1 is set in cos 64, so if trying to program as manager or installer on any other ext it will not allow it
Otoni79 (TechnicalUser)
4 Jul 12 16:03
Thanks for that info.
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