INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Jobs

NBX v3001 new phone account: all incoming calls directly diverted to voicemail

NBX v3001 new phone account: all incoming calls directly diverted to voicemail

NBX v3001 new phone account: all incoming calls directly diverted to voicemail

(OP)
Good morning (or evening) everybody!

Here's my problem: I've added a new user in our NBX v3001 3com (now hp) and all the incoming calls are diverted, without ringing, to the voicemail.

The phone is a Sip Endpoint Terminal and I really don't have a clue why this is happening since I've installed other identical phones without troubles.

I've also tried deleting and re-adding the user and changing the extension: nothing.

Any hints to solve?

RE: NBX v3001 new phone account: all incoming calls directly diverted to voicemail

Have you tested it from the Dialplan to see what the phone system is doing with the call when you dial the extension? Have you checked the call forward settings under the user profile? Is the phone able to dial out?

RE: NBX v3001 new phone account: all incoming calls directly diverted to voicemail

(OP)
My dear friend...

My beloved user set is phone to DND (Do not disturb).

Now he's in the cellar.

Forever.

:)

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Resources

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close