We have a simple webpage that was built by an ex-staff member that lists all software we have and allows the user to click to install.

Some users are saying they get the page but it says 'Done' in the status bar with a yellow exclamation point. Clicking the 'Install' button does nothing. It is only a couple of users saying this, all other users get the page fine. Clicking it gives the following information:


Does this mean it is a problem with line 19 character 5 of the underlying source code? If so, that code is:


with the first 'o' being the 5th character.

The strange thing is that all other computers work perfectly fine. They're all XPSP3.

Any ideas?

If it's a permission issue, I'd check if the browser configuration has the web in trusted sites and if the "Trusted sites" level allows script execution.

Cheers,
Dian

Turns out the GPO that is supposed to apply IE settings was not being applied for an unknown reason.

The setting in IE security setting for "Initialize and script ActiveX controls not marked as safe for scripting" was set to 'Prompt' (even though it never prompted) and the GPO should set it to 'Enable'. Manually setting this fixed the problem. And running gpupdate /force and logoff/logon (as it is a user GPO) also fixed the problem.