Dear all

I've customer with existing Option 11c with the following capacity,
300 digital extension
100 analogue
And 70 analogue trunk line

He need to have the ip phone facilities and ip trunking,

How I can upgrade to cs1000 without losing of the peripheral cabinet

Regards
Alaa

You would just need to upgrade to CS1K V7.5 using a CPPM, but with some options such as CoRes or SA/HA etc. Your SSC and fibre cards would be replaced with a MGC card to act as the gateway.

There are other options, but this is a basic start for you.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK
http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

Many Thanks firebirdscrambler for your reply;

the customer only have, option 11c with no CS1K.

and he need the IP Phone , VOIP, call center and digital extensions expansion.

can you please help me in determine the required components.

Best Regards
Ala'a

There is no more opt 11c....when you upgrade to 7.5 it turns into a CS1KE. Soon as you upgrade you will need to buy IP Lic and that will get you you IP sets, as for the call center it will really go with what the user needs if they are just going to use the basic acd prog in the system or buy AACC.When you upgrade you keep all of the same hardware except for SSC and Fibre expansion cards. You will be adding MGC cards which will be 1 per cabinet and dependingon space going with a co-res cppm which will be your CS and your SS/UCM.

You best get some training and certifications from Avaya before doing anything of the sort for any customer.

Not to be snarky here, but this type of job isn't for amateurs.