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Home > Forums > Wiring Closet > Phone Systems > Mitel Networks solutions Forum

Build a phantom extension to go to a general voicemail box

thread1329-1683261
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towens81 (MIS)
16 May 12 0:53
Mitel 3300
Call Xpress VM

I wanted to create a DID number that will go straight to a VM box.
I didn't want to build this line one a physical phone.

How would I do this?
LoopyLou (TechnicalUser)
16 May 12 8:15
Send the DID to a hunt group rerouted to VM
Create a phantom PKM on a phone and add a key appearance.
Create a phantom per node with cards if you have to do a large number of them.

There have been many posts on that subject. Look around a bit.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

kwbMitel (TechnicalUser)
16 May 12 9:27
Don't use a hunt group if you want to have a message lamp

Program a keyline on a phone and route it to vm is simplest. then you can associate a lamp.

**********************************************
What's most important is that you realise ... There is no spoon.

towens81 (MIS)
16 May 12 10:46
Is there a way to do this without building the extension on a real phone?
towens81 (MIS)
16 May 12 10:54
The way that I will set up the VM portion is through Call Xpress and I can configure that VM box to send an email with the VM attached.
kwbMitel (TechnicalUser)
17 May 12 10:31
If the message lamp is not required use a hunt group and route the hunt group to VM

**********************************************
What's most important is that you realise ... There is no spoon.

LoopyLou (TechnicalUser)
17 May 12 11:14
Sorry my post might have been confusing. I provided 3 methods. Hunt group, phantom PKM and phantom per node. As kwbMitel says use a hunt group.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

luxmitel (TechnicalUser)
24 May 12 8:00
Configure a key System in a key wich is not visible on the phone and routing her to VM.
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