INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Member Login

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips now!

Talk With Other Members
Be Notified Of Responses
To Your Posts
Keyword Search
One-Click Access To Your
Favorite Forums
Automated Signatures
On Your Posts
Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

LINK TO THIS FORUM!

Tek-Tips LinkedIn^® Group

Join our
LinkedIn^® Group!

Hook up with past and present colleagues and classmates quickly.

Partner With Us!

"Best Of Breed" Forums Add Stickiness To Your Site

(Download This Button Today!)

Feedback

"...Your site is a great idea. I should have joined your site years ago. Better late than never..."

More...

Geography

Where in the world do Tek-Tips members come from?

Click Here To Find Out!

Tek-Tips Shirts!

Get your
Tek-Tips Forums
SWAG here!

Home > Forums > Wiring Closet > Phone Systems > Avaya: IP Office Forum

2 overflow groups

Read More Threads Like This One

tipandring70 (TechnicalUser)

15 May 12 19:08

They want calls to ring on 2 phones for 3 rings then 2 more phones plus the original 2. Those 4 phones should ring for 3 more rings. then they want to add 6 more phones plus the 4.
So I put the 1st 2 phones in a group and the next 2 plus the original 2 in an overflow group for 15 seconds. then overflow to a 3rd group with the 10 extensions in it. then to voicemail.
The calls only go to the 1st overflow group, then to voicemail.
Any Ideas?

tipandring70 (TechnicalUser)

15 May 12 20:33

Never mind, figured it out

snowman50 (TechnicalUser)

16 May 12 7:41

well what was the answer????
voicemail answer Timer

amriddle01 (Programmer)

16 May 12 7:44

I imagine he had entered the second overflow group into the first overflow groups list, instead of making it the second entry in the original target groups list, common mistake