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Home > Forums > Wiring Closet > Phone Systems > Avaya: Modular Messaging Forum

Added User Site Administration 5.2 Unable to access Modular Messaging information

thread1496-1682953
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laurelMD (TechnicalUser)
11 May 12 15:42
Attempted to readd the user and sttempted to add other users all get same error. 0x80004005 Unable to access Modular messaging Information.

Is the solution to run FEDBSYNC.exe
kepetersen (TechnicalUser)
12 May 12 13:28
On the MSS backend MM you must create a trust to the IP where Site Admin software is being used. Has this been done?
laurelMD (TechnicalUser)
14 May 12 9:05
Yes.
kepetersen (TechnicalUser)
22 May 12 15:39
Usually means the password between the software & MSS is not the same or the IP or the trusted server name referenced. Have these been checked?
KenMeans (Vendor)
30 May 12 11:51
And you are trying to add them how ?

Ken Means

www.tel-is.com
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

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