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jrjetta1 (IS/IT--Management)
11 May 12 12:04
Hi, we have one user setup with voicemail to email. Is there a way to not have the voicemails collect on his phone ext? He doesn't even look at his extension now that his voicemail to email is working again. Last time he checked he had over 1900 voicemails. We have Avaya IP Office Manager 6.2.
Thanks!
DigitelD (Vendor)
11 May 12 12:05
Change it from Copy to Forward.

SHK Certified (School of Hard Knocks)
NCSS, ATSP/IP

TouchToneTommy (Vendor)
11 May 12 19:43

Quote:

now that his voicemail to email is working again

And when it stops working again, those messages will be lost forever. Make sure he knows that, or keep it as copy and make him clear out his mailbox from time to time

bdelmar (TechnicalUser)
11 May 12 20:05
Or set the houskeeping to delete new messages older then 30 days.

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