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Home > Forums > Wiring Closet > Phone Systems > Nortel: CS1000 (Meridian) systems Forum

Can't dial particular area code

Read More Threads Like This One

JEFBEL (TechnicalUser)

8 May 12 13:50

For some reason, our system will not allow calls to area code 979 (Texas), I went to ld 90, printed out the NXX, and it appears to be there. any thoughts what my next step could/should be? Thanks as always. Jeff Bell

KCFLHRC (TechnicalUser)

8 May 12 13:51

What happens when you dial the #? Does it leave the switch and you get a recording or do you get a fast busy and a release and try again?

JEFBEL (TechnicalUser)

8 May 12 13:54

"1 or 0 or the area code should not be dialed" recording. We are 100 miles away (area code 615). Definitely not the case.

tgoldsmith (Vendor)

8 May 12 13:54

Compare your RLI's with another area code. Also check your FRL, normally is = to the NCOS. The NCOS on the TN should be = to higher then the FRL.

JEFBEL (TechnicalUser)

8 May 12 13:54

1000, not 100. ugh

JEFBEL (TechnicalUser)

8 May 12 13:56

I'm relatively new at this and not sure how to go about comparing RLIs and FRL... I'd appreciate any clues.

JEFBEL (TechnicalUser)

8 May 12 13:58

All of the RLIs are set as 1

tgoldsmith (Vendor)

8 May 12 14:04

In ld 87
"Prt"
FEAT "NCTL"
NRNG "0 10" this will print your NCOS o through 10. You can do 0 space whatever.
Now this will tell you what your NCOS's FRL is. Normally 0 = 0
1 = 1 etc.

KCFLHRC (TechnicalUser)

8 May 12 14:08

Do you know how to print out NPA's in LD 90?

JEFBEL (TechnicalUser)

8 May 12 14:39

The FRLs correspond numerically until I get to 8,9,10 and they are all 0.

I'm sorry, but I do not know how to prt NPAs. I gavve it a shot with no success.

JEFBEL (TechnicalUser)

8 May 12 14:44

OK, I have printed the NPAs. 1979 has a RLI2

tgoldsmith (Vendor)

8 May 12 14:45

Same as you did the NXX's. NPA is your are code and NXX is the prefix.
LD 90
"PRT"
CUST "0"
FEAT "NET"
TRAN "AC1"
TYPE "NPA"
NPA "979"
return

KCFLHRC (TechnicalUser)

8 May 12 14:45

Does 1214 point to the same RLI ???

JEFBEL (TechnicalUser)

8 May 12 14:51

OK, when prt the NPA for 979, I get error ESN073.

1214 points to RLI2

tgoldsmith (Vendor)

8 May 12 14:52

I meant to say 1979

JEFBEL (TechnicalUser)

8 May 12 14:53

1979 has RLI2

tgoldsmith (Vendor)

8 May 12 14:54

Can you copy and paste both 1214 and 1979 from LD 90 for us please?

JEFBEL (TechnicalUser)

8 May 12 14:56

REQ  prt
CUST 0
FEAT net
TRAN ac1
TYPE npa

NPA  1979

NPA  1979
RLI  2
SDRR NONE
ITEI NONE

REQ  prt
CUST 0
FEAT net
TRAN ac1
TYPE npa

NPA  1214

NPA  1214
RLI  2
SDRR NONE
ITEI NONE

tgoldsmith (Vendor)

8 May 12 14:59

Thanks Jeff, Are both of these are codes long distance? Have you verified a known good number to dial from like your cell phone for 1-979 XXX-XXXX

JEFBEL (TechnicalUser)

8 May 12 15:01

Yes, they are both long distance. And our rep has been using their cell phone to contact the 979 exchange. I really appreciate all the advice and help.

tgoldsmith (Vendor)

8 May 12 15:07

Seems that everything in your PBX is programmed correctly then. The local PRI maybe blocking the number in the CO. If I could turn on your D-channel messaging it may help to find the cause.
Other then that just make sure your NCOS on that phone is equal to or higher then the FRL you printed earlier. You are very welcome btw!!!

KCFLHRC (TechnicalUser)

8 May 12 15:14

If this was an NCOS problem the call would never leave the switch. If you can take your phone, make the tgar 0, and dial the access code of the route and see if the call will go through. I'm guessing a carrier issue also.

JEFBEL (TechnicalUser)

8 May 12 15:17

Both phones I've tried from already have TGAR 0.

KCFLHRC (TechnicalUser)

8 May 12 15:26

Understood, but you will need to dial the access code to the route if you know what that is. Instead of dialing a "9" for BARS you would dial the access code assigned to the route in ld 16. You can print the routes in ld 21 to see the ACOD's. So if the ACOD to the route is 8000, you would dial 8000 1 979 xxx xxxx , this will bypass the BARS.

hawks (IS/IT--Management)

8 May 12 15:30

Could you also do a print of RLI 2 in LD 86.

JEFBEL (TechnicalUser)

8 May 12 15:39

REQ  prt
CUST 0
FEAT rlb
RLI  2

RLI  2
ENTR 0
LTER NO
ROUT 0
TOD  0 ON  1 ON  2 ON  3 ON
     4 ON  5 ON  6 ON  7 ON
CNV  NO
EXP  NO
FRL  5
DMI  0
FCI  0
FSNI 0
SBOC NRR
CBQ  YES

ISET 0
NALT 5
MFRL 5
OVLL 0

KCFLHRC (TechnicalUser)

8 May 12 15:48

So go into ld 21 and print the RDB for Route 0, look at the ACOD, dial the ACOD, then 1+979+XXX+XXXX

JEFBEL (TechnicalUser)

8 May 12 15:54

Getting the same recording. Making an effort to contact our carrier. Seems to be looking like an out-of-house problem.

Again, thank all of you for your help!

KCFLHRC (TechnicalUser)

8 May 12 15:56

Yep, definitely seems like a carrier issue.

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