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DigitelD (Vendor)
4 May 12 15:55
Customer has IP500 v2 on Rls8. I have to replace a defective DS30A. My question, is it possible to upgrade the DS30A to Rls8 without it plugged into the main unit. I thought I may be able to do it through AT commands but wanted to be sure.

SHK Certified (School of Hard Knocks)
NCSS, ATSP/IP

amriddle01 (Programmer)
4 May 12 16:13
Why? The system needs to be powered off to add the unit anyway and on power up will upgrade the module for you smile

tlpeter (Programmer)
4 May 12 16:14
It will be upgraded by the IP500V2 if i am correct.
Connect your laptop to the IPO and start monitor.
Go to filters -> services and check the options for tftp.
Then connect the DS30A and see if it upgrades it by it self.

If not (wait 5 minutes or so) then do it yourself by going to file -> advanced -> upgrade and select the DS30A
 

BAZINGA!

I'm not insane, my mother had me tested!

DigitelD (Vendor)
4 May 12 16:26
OK, I didn't know it would automatically do it. I've never had to replace a module before. I just wanted to make the switch out as fast as possible. Thanks

SHK Certified (School of Hard Knocks)
NCSS, ATSP/IP

amriddle01 (Programmer)
4 May 12 16:37
So long as you left the file server type as memory card it will smile

DigitelD (Vendor)
15 May 12 10:32
All went well. I replaced the DS30A because phones on this module had an issue that when they dialed a conference bridge and it connected, and they put in their pin number, the digit 8 was not recognized. Problem fixed.

SHK Certified (School of Hard Knocks)
NCSS, ATSP/IP

amriddle01 (Programmer)
15 May 12 10:39
Sometimes it's just too easy smile

RogerTurboFederer (TechnicalUser)
15 May 12 15:15
Cool.

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