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Home > Forums > Wiring Closet > Phone Systems > Nortel: Norstar systems Forum

Can't print reports after upgradeHelpful Member! 

thread799-1682050
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psf1955 (TechnicalUser)
1 May 12 16:50
We were running NRU 3.5 on Microsoft 2003, upgraded to XP and Norstar 3.7.  We can't print any reports anymore.  I think don't know if there is any way to do upgrades with our exsisting systems, but would love any suggestions.
Helpful Member!  curlycord (Programmer)
1 May 12 17:01
Remove SP3 maybe?

 

=----(((((((((()----=
curlycord
www.curlycord.com

 
psf1955 (TechnicalUser)
1 May 12 17:03
What is that and how do I do it?
curlycord (Programmer)
2 May 12 9:03
Service Pack 3 updates for Windows XP

A lot of IT people upgraded the RCC servers with Microsoft updates and no longer worked.
However some have gotten it to work so there is probably some update in there it does not like.

If you want to try Control Panel/ Add Remove / Make sure Microsoft updates are included in list then remove SP3.
 

=----(((((((((()----=
curlycord
www.curlycord.com

 
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