INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Member Login

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips now!

Talk With Other Members
Be Notified Of Responses
To Your Posts
Keyword Search
One-Click Access To Your
Favorite Forums
Automated Signatures
On Your Posts
Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

LINK TO THIS FORUM!

Tek-Tips LinkedIn^® Group

Join our
LinkedIn^® Group!

Hook up with past and present colleagues and classmates quickly.

Partner With Us!

"Best Of Breed" Forums Add Stickiness To Your Site

(Download This Button Today!)

Feedback

"...Dudes! Great site. You've saved me hours and hours...and I have just started using your site. I've already passed your URL onto my entire company. Keep up the awesome work. Bingo-bango..."

More...

Geography

Where in the world do Tek-Tips members come from?

Click Here To Find Out!

Tek-Tips Shirts!

Get your
Tek-Tips Forums
SWAG here!

Home > Forums > Wiring Closet > Phone Systems > Avaya: CM/Aura (Definity) Forum

Connected trunk line shows up as disconnected

Read More Threads Like This One

telecomadmin12 (TechnicalUser)

1 May 12 12:05

Hi Guys,

I got a problem with one of my trunk lines. It shows up as disconnected but is actually connected.

                             TRUNK GROUP STATUS

Member   Port     Service State      Mtce Connected Ports
                                     Busy

0006/001 01B2008  disconnected       no
0006/002 01B2006  in-service/idle    no
0006/003 01B2007  in-service/idle    no
0006/004 01B2003  in-service/idle    no

When I go and call the trunk line number it works:

status station 1997                                             Page   3 of   4
                      SRC PORT TO DEST PORT TALKPATH
src port: 02D1302
02D1302:TX:tdm:a143
02A0101:RX:tdm:a143   TX:fiber:172
01A0101:RX:fiber:196   TX:tdm:a163
01B2008:RX:tdm:a163

dst port: 01B2008

As you see the trunk line the call comes is on 01B2008, but this port shows up as disconnected above. Do you know why?

Thanks for your help again!

kkumpula (Vendor)

1 May 12 13:20

What type of trunk is this? I am assuming it is a copper/CO trunk. Check the TIp/Ring if it is. Option would be to swap members 1 and 2 for each other and see if it floows the vendor or stays with the card/PBX.

**The question may not be the technology, but the competency of the support people.**

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Back To Forum

Back To Avaya: CM/Aura (Definity)