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Home > Forums > Wiring Closet > Telephony > Nortel: Business Communications Manager BCM Forum

BCM400 4.0 Accounts

thread1361-1681968
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BlipBlip (Programmer)
1 May 12 4:47
Hi All,

I have a BCM400 4.0 and can log into the system both remotely & locally however when I try to view/create login accounts the box where they show is completely blank and I cannot see anything, even the account I logged in with.

Any Ideas?

Advanced thanks to any who reply.

Kind regards

Gary  
mynameisEarl1959 (Programmer)
1 May 12 11:30
Paper clip reboot. The HD needs to update. Are there any flashing lights on front of BCM?
BlipBlip (Programmer)
1 May 12 11:49
Already tried a paper clip reboot and no the lights are in a solid Green state.

Bit of a strange one this, it lets me add new accounts but does not show anything so I am unable to assign rights...

Thanks

Gary  
mynameisEarl1959 (Programmer)
1 May 12 12:13
Do you know what the lasted patch installed was or are you unable to view anything and maybe try to update JAVA on your pc, worth a shot?
curlycord (Programmer)
1 May 12 13:39
as well update Element Manager
http://bcm.sipsw.com/ApplicationLauncher/
 

=----(((((((((()----=
curlycord
www.curlycord.com

 
firebirdscrambler (Programmer)
1 May 12 13:44
I've had this problem a couple of years ago on a customers BCM 400 V4 system. The only account I could use is the default "nnadmin" one. I've actually provided two new account's yet they don't appear anywhere. I've done BCM reboots, restored the accounts to default etc.

I've left it now, but would have to suspect that I have some account corruption on the BCM and therefore would in future need to have a backup and use another / replacement disk.

All the best

  Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK
http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.
 
BlipBlip (Programmer)
1 May 12 15:39
Thanks for the input all,

Think I'll try loading the latest patches 1st to see if that resolves the issue and if that fails replace the hard drive and restore from a backup.

I'll let you know how I get on.

Cheers

Gary  
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