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Home > Forums > Wiring Closet > Phone Systems > Avaya: IP Office Forum

Avaya web site

Read More Threads Like This One

IPGuru (TechnicalUser)

27 Apr 12 11:14

O.K. I give up
how do I find anything usable on the new site.

I cannot locate any of the latest downloads fro either V8 or V7 (just the V7.0.27 admin suite & earlier)

A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear

tlpeter (Programmer)

27 Apr 12 11:18

You mean the new support site i think

I always go to downloads and documents.
Then i type IP Office and select it.
Then i choose the release i need and i can select for 8.0

BAZINGA!

I'm not insane, my mother had me tested!

1043 (Vendor)

27 Apr 12 11:31

In the chance of possibly offending someone I would say that it really sucks. Try finding user guides for different voicemails and phones.

tlpeter (Programmer)

27 Apr 12 11:34

You are right, it is not very friendly.
No more release dates and not very clear what release you see until you really open it.

BAZINGA!

I'm not insane, my mother had me tested!

amriddle01 (Programmer)

27 Apr 12 11:51

Download the docs CD(s) and use that/those, quicker and easier for getting manuals and user guides etc and all offline

piethief (Programmer)

27 Apr 12 19:12

I use the IP Office Knowledge base for user guides. I like it. I am undecided on the new support site though.

hairlessupportmonkey (IS/IT--Management)

28 Apr 12 2:29

I upload the offline docs CD to an IIS server in our office. no login required for the KB then

ACSS - SME
General Geek

tball1 (TechnicalUser)

28 Apr 12 15:03

The new web site does suck big time! bite one Avaya!

Greybeard191 (TechnicalUser)

30 Apr 12 11:29

It's almost unusable for me... I'm using IE8 and Firefox, and I can see the complete text for any item in the downloadarea (e.g. it says Administration suite 7.0... with the rest of the digits cut off), and the date columns is completely missing.

Not sure how I'm supposed to find anything. Called in to complain, nice offshore person said that they've had a bunch of complaints about it, but internally it looks fine. No idea if theyre trying to fix it.

sigh

GB

hairlessupportmonkey (IS/IT--Management)

30 Apr 12 11:53

Im using FF12 and its OK for me? I dont mind the new look and feel.

ACSS - SME
General Geek

Telecomboy (Programmer)

30 Apr 12 16:23

I heard it works best with Fire Fox

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