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Home > Forums > Wiring Closet > Phone Systems > Avaya: MERLIN systems Forum

Delay Announce ?

Read More Threads Like This One

thephonelady (Vendor)

26 Apr 12 20:18

When using the delay accouncement feature on the Messaging where does a message go when a caller presses # from the announcement?
General MB maybe??
Thanks!!

merlinman (Programmer)

27 Apr 12 9:26

If I understand the question, when you have "PROMPT BASED OVERFLOW", hitting the POUND SIGN directs the caller to the Overflow Destination. (Usually, another CALLING GROUP)

http://home.comcast.net/~merlinman -merlinmansblog.blogspot.com

thephonelady (Vendor)

30 Apr 12 13:45

Thanks MM- I was able to figure out where the messages were going!

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