INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Member Login

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips now!

Talk With Other Members
Be Notified Of Responses
To Your Posts
Keyword Search
One-Click Access To Your
Favorite Forums
Automated Signatures
On Your Posts
Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

LINK TO THIS FORUM!

Tek-Tips LinkedIn^® Group

Join our
LinkedIn^® Group!

Hook up with past and present colleagues and classmates quickly.

Partner With Us!

"Best Of Breed" Forums Add Stickiness To Your Site

(Download This Button Today!)

Feedback

"...thank you for the wonderful resource that you have enabled here. It is clear, concise, well maintained and most importantly, helpful..."

More...

Geography

Where in the world do Tek-Tips members come from?

Click Here To Find Out!

Tek-Tips Shirts!

Get your
Tek-Tips Forums
SWAG here!

Home > Forums > Wiring Closet > Telephony > Nortel: Business Communications Manager BCM Forum

Voicemail - Call Pilot

Read More Threads Like This One

mattpant (TechnicalUser)

24 Apr 12 16:10

Hi,

Following a system crash, we purchased a new BCM 400 (V4) which was the same as the system that died on us.

I have just re-confirguered the Voicemail but I've noticed that now, when we press Feature 981 and access the mailbox, the Menus/Options and display on the LCD is different to how it use to be.

I've done a bit of hunting and it appears to be that on the old box, it was using a "Norstar Voice Mail Interface" and on this setup it's using a "CallPilot Interface" although the web admin side looks identical!

How can I get our system to use the "Norstar Voice Mail Interface" as before, the menu/options are so much easier to use and navigate!

Many thanks,

Matt

curlycord (Programmer)

24 Apr 12 16:20

Edit the Class Of Service in Mailbox Admin

=----(((((((((()----=
curlycord
www.curlycord.com

curlycord (Programmer)

24 Apr 12 16:21

Also System Properties at the bottom.

=----(((((((((()----=
curlycord
www.curlycord.com

mattpant (TechnicalUser)

24 Apr 12 16:23

I "think" I've been able to answer my own question!

I've changed the default UI Style under Configuration - System Properties - Primary UI Style from CallPilot to NVM

And again under the "Class of Service" option on the Mailbox admin.

Is this correct?

Thanks

Matt

mattpant (TechnicalUser)

24 Apr 12 16:24

Cheers...

You beat me too it as I was typing up my post!!

Thanks

Matt

Crowtalks (TechnicalUser)

24 Apr 12 18:23

I never really did figure out why Nortel attempted to go to CP interface (that is the one they would train on at GK) unless it was a more friendly interface for the CP Mini config for the CS switch...

"If I had known it would turn out like this, I would have became a locksmith" Albert Einstein

NCSS NCTS NCTE CS1000E
Mitel 3300 4.2 basic & advanced, 5000 4.0, NuPoint I&M 4.2

curlycord (Programmer)

24 Apr 12 23:09

It was designed for users that come from a main office on Callpilot PBX version that moved/migrated to a branch office where the admin simply assigns them CP mode so they feel at home.

=----(((((((((()----=
curlycord
www.curlycord.com

Crowtalks (TechnicalUser)

25 Apr 12 7:18

OK...makes sense...thanks!

"If I had known it would turn out like this, I would have became a locksmith" Albert Einstein

NCSS NCTS NCTE CS1000E
Mitel 3300 4.2 basic & advanced, 5000 4.0, NuPoint I&M 4.2

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Back To Forum

Back To Nortel: Business Communications Manager BCM

Member Login

Come Join Us!

LINK TO THIS FORUM!

Tek-Tips LinkedIn® Group

Partner With Us!

Feedback

Geography

Tek-Tips Shirts!

Voicemail - Call Pilot

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Back To Forum

Join Tek-Tips® Today!

Tek-Tips LinkedIn^® Group

Join Tek-Tips^® Today!