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Home > Forums > Wiring Closet > Phone Systems > Avaya: CM/Aura (Definity) Forum

Firefly call center application

thread690-1681246
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fondog2 (Programmer)
23 Apr 12 13:34
Does anyone know about this application or can point me in a direction of manuals? We have taken on a contact center that is all Avaya and are using this application on top of it and need to learn it. Any help would be greatly appreciated.

Thank you,
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