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Home > Forums > Wiring Closet > Phone Systems > Nortel: CS1000 (Meridian) systems Forum

Hunt Group Issue

thread798-1681103
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cityofpg (MIS)
20 Apr 12 15:38
Hello,
I have a hunt group of type Mix that has four DNs MARPed to type 500 TNs.   I have the four DNs for the hunt group assigned to three digital TNs.  For some reason when we have three of the digital handsets plugged-in at the same time, we cannot hear callers when they call. If we unplug one of the handsets, we can hear callers just fine.   Doug
 
trvlr1 (TechnicalUser)
20 Apr 12 16:26
When you unplug one of the phones, is it any of the phones, or one specific phone you are unplugging that causes the set up to then work?
cityofpg (MIS)
20 Apr 12 16:31
We noticed it on just one phone.  When we unplugged it we wouldn't be able to hear the caller.
GHTROUT (IS/IT--Management)
20 Apr 12 16:56

When three phones are plugged in, you can't hear.  It sounds like one TN is connected to two phones.  Bad wiring or cross connect.

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Nortel Resources at GHTROUT.com World Famous!
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cityofpg (MIS)
23 Apr 12 7:52
Thanks GHTROUT.  I'm going to check for cross connects and will update the post once I find out.  Doug
cityofpg (MIS)
27 Apr 12 14:21
Thanks for your help.  It appears that it was crossed TNs.
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