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stewseo (TechnicalUser)
19 Apr 12 11:24
Problem with users on EU24 not being underlined when on call. This problem started 1 week ago. There are 4 different 5420s/EU24s where this problem is occuring. There is 1 5420 and EU24 where the feature is working correctly.

Swapped EU24s and 5420s to test hardware. Rebooted system multiple times. Programming is basic, Action:User Action Data:User Name

Has anyone encountered this problem or have any ideas on how to troubleshoot? Thanks.
stewseo (TechnicalUser)
19 Apr 12 11:26
Eu24s also showing users on call when they are not. After power cycling the EU24, the underlines dissapear properly.
hairlessupportmonkey (IS/IT--Management)
19 Apr 12 11:37
what version IPO etc?

ACSS - SME
General Geek



stewseo (TechnicalUser)
19 Apr 12 11:45
Ip500 V2 on 7.0.5
montyzummer (IS/IT--Management)
19 Apr 12 14:05
take it to the last release of R7 7.031 ...think

APSS (SME)
ACSS (SME)

stewseo (TechnicalUser)
27 Apr 12 12:13
Manager also has errors:

The number of connected DSS buttons modules exceeds the permitted limit.

EU24 modules count exceeds maximum limit of 8 for an IP Office
piethief (Programmer)
27 Apr 12 18:46
If there are "labels" on the buttons and a username is changed it seems to screw the thing up, or used to... try re-labeling the buttons.

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