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Home > Forums > Wiring Closet > Phone Systems > Avaya: DEFINITY systems Forum

3645 handsets using resources out of wrong network region

thread690-1680851
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tweege (Programmer)
18 Apr 12 12:10
comm mgr 5.1.2.  problem is with the 3645 wireless ip phones not using a medpro board in their own region.  the register to a clan in region 1, but when they go in use they grab a medpro out of region 6, everytime.  i have wired ip phones that use the same ip address range and they get a clan and medpro out of region 1, which is correct.

question is, what would cause the wireless phones to not use a medpro in their own region?  

thanks, tim
montyzummer (IS/IT--Management)
18 Apr 12 15:29
ars , ?

APSS (SME)
ACSS (SME)

tweege (Programmer)
18 Apr 12 15:49
ARS wont have anything to do with it.  it grabs the medpro as soon as it goes off hook.
montyzummer (IS/IT--Management)
18 Apr 12 16:08
so in li reg are they all in the correct network region  

APSS (SME)
ACSS (SME)

tweege (Programmer)
18 Apr 12 16:12
yes, they register to a clan in network region 1.  there are also plenty of medpro resources in region 1.

thanks, tim
montyzummer (IS/IT--Management)
18 Apr 12 16:14
hmmmmmmm im stumpted not that its takes much

APSS (SME)
ACSS (SME)

redphone (Programmer)
18 Apr 12 16:22
Typically wireless IP phones are deployed with an AVPP.  Perhaps the AVPP's IP address is causing region 6 to be used.
montyzummer (IS/IT--Management)
18 Apr 12 16:23
can you run a trace to tie it down ?

APSS (SME)
ACSS (SME)

tweege (Programmer)
18 Apr 12 16:24
we are not using an AVPP.  out wireless network does WMM so we are using that instead.

thanks, tim
tweege (Programmer)
18 Apr 12 16:34
there isnt info in the trace that offers any explanation...or not that i can see.

15:31:08     active station      29413 cid 0x2ad
15:31:08     G711MU ss:off ps:20
             rgn:1 [x.x.x.x]:5002
             rgn:6 [x.x.x.x]:39580
15:31:10     idle station      29413 cid 0x2ad
15:31:10     active station      29413 cid 0x2b0
15:31:10     G711MU ss:off ps:20
             rgn:1 [x.x.x.x]:5002
             rgn:6 [x.x.x.x]:39588
15:31:14     dial 5684
15:31:14     ring station      5684 cid 0x2b0
15:31:14     G711MU ss:off ps:20
             rgn:1 [x.x.x.x]:59622
             rgn:6 [x.x.x.x]:39604
15:31:16     idle station      29413 cid 0x2b0
                                                 
montyzummer (IS/IT--Management)
18 Apr 12 16:42
strange its obviously going out on r1 then routing to r6 , what happens if you busy out the clan and or medpro that uses region 6 can you make a call and post the trace?

APSS (SME)
ACSS (SME)

tweege (Programmer)
18 Apr 12 16:46
there are two medpro boards in region 6.  if i busy both of them out, no ip phones in that region will be able to make calls...
montyzummer (IS/IT--Management)
18 Apr 12 16:50
ok ..sory no that familiar with g600 im more g4** so i cant really go much further with you sorry

APSS (SME)
ACSS (SME)

tweege (Programmer)
20 Apr 12 15:40
anyone have any other ideas on this?
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