INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Jobs

Could not start Crystal Management Service on Local Computer

Could not start Crystal Management Service on Local Computer

(OP)
Hi all,

 I've just installed Crystal Enterprise 10 (old technology I know) and the services failed to start during installation. I assumed this was becuase I wasn't logged on as domain admin, but even with a domain admin account for all services, I am getting the following error when trying to start the CMS:

Could not start Crystal Management Service on Local Computer
Error 1069: The service did not start due to a logon failure

I've installed CE10 a few times but never seen this...any ideas?

Thanks in advance, Gavin

RE: Could not start Crystal Management Service on Local Computer

It means that it doesn't have the right information for loggin in to the CMS databse.

-Dell

A computer only does what you actually told it to do - not what you thought you told it to do.

RE: Could not start Crystal Management Service on Local Computer

(OP)
Thanks Dell - But I'm not sure why not? The installation was normal and I have since manually configured the CMS to use the CE10 datasource (I get a message that this has beeen set up successfully), but I am still getting the same error. Any ideas why it might not be able to connect to the CE10 database?

 I have installed this numerous times in the past but have just moved to a new employer...this is pretty much my first task and I'm not sure what is going wrong! Something to do with server privileges?

Thanks, Gavin

RE: Could not start Crystal Management Service on Local Computer

It could have to do with server privileges.  What user ID are the services using?  If it's the "local services" id, it could be that they don't have access to anything on the network.  "Local services" is local to the machine where you're running the services.  You may need to get a network ID whose password never expires (services ID) to use when running the services.

-Dell

A computer only does what you actually told it to do - not what you thought you told it to do.

RE: Could not start Crystal Management Service on Local Computer

(OP)
Thanks again Dell. After a bit of messing around I think this was a combination of 1.) The Data Execution Prevention on Windows Server 2003 was preventing some servers from starting up and 2.) I think the domain admin account I'd requested for the Crystal services wasn't quite right.
 When I disabled DEP for the Crystal services and used a different account set up as a local admin to log on, it seemed OK (unfortunately turned out it was a trial licence so we still don't have a working system!).

 Gavin

RE: Could not start Crystal Management Service on Local Computer

Gavin,

I am getting the same results when doing a fresh install to a Win2003 server. I have disabled DEP. Can you provide some more specifics on the different account set up you used?

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Resources

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close