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Home > Forums > Wiring Closet > Telephony > Cisco: Intelligent Contact Management (ICM) Forum

Monitor Extension without an Agent

Read More Threads Like This One

LenardFurr (Programmer)

17 Apr 12 11:57

On a Cisco switch, it is possible to receive events through ICM for an extension that does not have an agent logged into it?

biglebowski (TechnicalUser)

19 Apr 12 23:09

Don't think so, is this for call recording?

Biglebowskis Razor - with all things being equal if you still can't find the answer have a shave and go down the pub.

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