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Home > Forums > Wiring Closet > Telephony > Nortel: Business Communications Manager BCM Forum

BCM 450 R1 PASSWORD RESET?

Read More Threads Like This One

JetKC (TechnicalUser)

12 Apr 12 20:17

I have a BCM 450 r1 which needs password reset. I have tried to remove battery and re-boot with no luck. I have tried serial port with no luck. Is there any Nortel/Avaya distibuter out there to repair/reset? I have copy of all license files for keycodes. Customer is willing to pay whatever at this point.

cook1082 (Vendor)

13 Apr 12 10:41

You will need to get Avaya support inolved.They will need to log into your PC to access the 450. Plus $.

curlycord (Programmer)

13 Apr 12 12:23

Or re-image the hard drive and program from scratch?

=----(((((((((()----=
curlycord
www.curlycord.com

Nortech1 (Vendor)

13 Apr 12 12:50

What happened to the password? I had a site where they set up password expiration on all accounts (for the same day). I was able to log in via telephone and set the date back. I was then able to use the old passwords and change them through E manager. Have you tried to log in via telephone?
If you can perform a level 1 reset, the password will default and then you can try a restore...
Good luck,
Nortech1

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