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Home > Forums > Wiring Closet > Phone Systems > Avaya: CM/Aura (Definity) Forum

call fowarding deactivating without explanation

thread690-1680337
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AVAYAPro (Vendor)
12 Apr 12 11:14
CM 5.2.1

I have a number of users complaining that when they utilize call forwarding to another extension, after hours of forwarding, the feature will deactivate mysteriously.

I have verified by tracing the station and running a status on the extension, that call forwarding is active and I have also been able to verify when the users report that call forwarding has been deactivated, that status shows that forwarding is inactive.

Is there a timeout setting that I'm missing somewhere?  Has anyone seen this issue before?

ACS - IP Office Implement
ACA - IP Telephony Implement
CCNA - Cisco Certified Network Associate
MCP - Microsoft Certified Professional

love me some stars

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