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Home > Forums > Wiring Closet > Phone Systems > Mitel Networks solutions Forum

Unprogrammed Telephone - cannot register.

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acford (MIS)

8 Mar 12 6:38

Hello,

We are running 3300 ICP, I have a device that when plugged into the network displays 'Use Superkey To SEND PIN'.

I can see the device (MAC Address) in the Telephones - Unprogrammed form with a registration reason of unknown.

I have tried the Feature Access Codes to login / assign the phnoe but it does not work...

The original extension may have been removed from the system, could this be the problem? I need to get the device up and running with it's original extension.

Thanks
Andrew

acford (MIS)

8 Mar 12 7:04

It is ok, I fixed it... had to re-add the ext in the User COnfiguration page and assign the MAC address...

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