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Newells19 (TechnicalUser)
28 Feb 12 16:41
We have an install of a Merlin Magix system. We had the Merlin Messaging 6-port with version 3.02.
The hard drive died.
We had an extra Version 1.0 board and installed it a a temp solution. We had to manually rebuild all of the mailboxes.
Users are complaining that the system does not tell them how many new messages vs old messages there are. (version upgrade feature I would assume.)
We purchased a refurbished 3.0 board, but it has 3.0 and not 3.02. 3.0 is missing the desired features. How do we upgrade the software? Is it downloadable or do we purchase a card?
Should we just go to version 4.0?
I assume we will have to rebuild the mailboxes going from 1.0 to 3 or 4.
Thanks.
Helpful Member!  Telecomboy (Programmer)
28 Feb 12 21:13
3.0 should have that feature. When you log in as admin, instead of the secret 9 option, press 7 and verify what version you have installed.  
Helpful Member!  exsmogger (Vendor)
29 Feb 12 5:33
R3.0 can be upgraded to R4.0 with a PCMCIA upgrade card.  R1.0 can't as it is only 6 ports maximum.

Brian Cox
Oregon Phone
http://www.OregonPhone.com
http://www.linkedin.com/in/briancox1952

 

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