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caffrinho (MIS)
22 Feb 12 5:39
Hi

I'm having difficulty getting a client pc to install updates from WSUS (client windows 7, server SBS2011).

The client is successfully reporting to the server, first screenshot on the below link, and the report indicates 11 updates need installing (all have been Approved). However, when i check for updates on the client, it says that it's up to date. Note that the last updates were installed over a month ago (before installing the server - previously updated direct from MS).

I have run the MS fix it tool which reports problems, but doesn't say what. It then reports that the problem has been fixed, but running the tool again (immediately) reports the same problem.

link to images (and MS Fix It report FWIW). http://carternet.me/temp/index.php

Any ideas would be greatly appreciated.

Ta.

Caff

The update log is repeated below:

CODE

2012-02-22    09:33:21:930    1300    1900    AU    AU received policy change subscription event
2012-02-22    09:33:37:036    1300    129c    AU    Triggering AU detection through DetectNow API
2012-02-22    09:33:37:036    1300    129c    AU    Triggering Online detection (interactive)
2012-02-22    09:33:37:037    1300    1900    AU    #############
2012-02-22    09:33:37:037    1300    1900    AU    ## START ##  AU: Search for updates
2012-02-22    09:33:37:037    1300    1900    AU    #########
2012-02-22    09:33:37:040    1300    1900    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {01FD6EB2-3F57-4861-98C1-3508C2A14724}]
2012-02-22    09:33:37:040    1300    1ff4    Agent    *************
2012-02-22    09:33:37:040    1300    1ff4    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2012-02-22    09:33:37:041    1300    1ff4    Agent    *********
2012-02-22    09:33:37:041    1300    1ff4    Agent      * Online = Yes; Ignore download priority = No
2012-02-22    09:33:37:041    1300    1ff4    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2012-02-22    09:33:37:041    1300    1ff4    Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2012-02-22    09:33:37:041    1300    1ff4    Agent      * Search Scope = {Machine}
2012-02-22    09:33:37:109    1300    1ff4    Setup    Checking for agent SelfUpdate
2012-02-22    09:33:37:109    1300    1ff4    Setup    Client version: Core: 7.5.7601.17514  Aux: 7.5.7601.17514
2012-02-22    09:33:37:110    1300    1ff4    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2012-02-22    09:33:37:115    1300    1ff4    Misc     Microsoft signed: Yes
2012-02-22    09:33:37:135    1300    1ff4    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2012-02-22    09:33:37:139    1300    1ff4    Misc     Microsoft signed: Yes
2012-02-22    09:33:37:143    1300    1ff4    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2012-02-22    09:33:37:147    1300    1ff4    Misc     Microsoft signed: Yes
2012-02-22    09:33:37:164    1300    1ff4    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2012-02-22    09:33:37:168    1300    1ff4    Misc     Microsoft signed: Yes
2012-02-22    09:33:37:199    1300    1ff4    Setup    Determining whether a new setup handler needs to be downloaded
2012-02-22    09:33:37:200    1300    1ff4    Setup    SelfUpdate handler is not found.  It will be downloaded
2012-02-22    09:33:37:200    1300    1ff4    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.4.7600.226"
2012-02-22    09:33:37:216    1300    1ff4    Setup    Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.4.7600.226" is not applicable
2012-02-22    09:33:37:217    1300    1ff4    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.4.7600.226"
2012-02-22    09:33:37:233    1300    1ff4    Setup    Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.4.7600.226" is not applicable
2012-02-22    09:33:37:233    1300    1ff4    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.4.7600.226"
2012-02-22    09:33:37:255    1300    1ff4    Setup    Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.4.7600.226" is not applicable
2012-02-22    09:33:37:256    1300    1ff4    Setup    SelfUpdate check completed.  SelfUpdate is NOT required.
2012-02-22    09:33:39:100    1300    1ff4    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
2012-02-22    09:33:39:100    1300    1ff4    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://*servername*:*port*/ClientWebService/client.asmx
2012-02-22    09:33:41:249    1300    1ff4    Agent    WARNING: Failed to evaluate Installed rule, updateId = {189A8F50-0C3A-4FDF-8BC2-BC23A3EB11FB}.101, hr = 80242013
2012-02-22    09:33:41:652    1300    1ff4    PT    +++++++++++  PT: Synchronizing extended update info  +++++++++++
2012-02-22    09:33:41:652    1300    1ff4    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://*servername*:*port*/ClientWebService/client.asmx
2012-02-22    09:33:41:842    1300    1ff4    Agent      * Added update {5CC5D348-10B2-4EB6-B446-B0F814D5B80E}.101 to search result
2012-02-22    09:33:41:842    1300    1ff4    Agent      * Added update {CC74BC46-3001-4DB6-A714-B26660C0DFDB}.102 to search result
2012-02-22    09:33:41:842    1300    1ff4    Agent      * Found 2 updates and 68 categories in search; evaluated appl. rules of 1389 out of 2202 deployed entities
2012-02-22    09:33:41:843    1300    1ff4    Agent    *********
2012-02-22    09:33:41:843    1300    1ff4    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2012-02-22    09:33:41:843    1300    1ff4    Agent    *************
2012-02-22    09:33:41:854    1300    1e3c    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {01FD6EB2-3F57-4861-98C1-3508C2A14724}]
2012-02-22    09:33:41:854    1300    1e3c    AU      # 2 updates detected
2012-02-22    09:33:41:854    1300    1e3c    AU    #########
2012-02-22    09:33:41:854    1300    1e3c    AU    ##  END  ##  AU: Search for updates [CallId = {01FD6EB2-3F57-4861-98C1-3508C2A14724}]
2012-02-22    09:33:41:854    1300    1e3c    AU    #############
2012-02-22    09:33:41:855    1300    1e3c    AU    Successfully wrote event for AU health state:0
2012-02-22    09:33:41:855    1300    1e3c    AU    Featured notifications is disabled.
2012-02-22    09:33:41:855    1300    1e3c    AU    AU setting next detection timeout to 2012-02-22 10:32:46
2012-02-22    09:33:41:856    1300    1e3c    AU    Setting AU scheduled install time to 2012-02-23 03:00:00
2012-02-22    09:33:41:856    1300    1e3c    AU    Successfully wrote event for AU health state:0
2012-02-22    09:33:41:858    1300    1e3c    AU    Successfully wrote event for AU health state:0
2012-02-22    09:33:46:843    1300    1ff4    Report    REPORT EVENT: {DBB493B7-A38B-43A0-90E0-427381DCCFFB}    2012-02-22 09:33:41:842-0000    1    147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows Update Client successfully detected 2 updates.
2012-02-22    09:33:46:843    1300    1ff4    Report    REPORT EVENT: {1CABF9F8-8F6B-4491-8449-D12D054E7B9E}    2012-02-22 09:33:41:843-0000    1    156    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Pre-Deployment Check    Reporting client status.
2012-02-22    09:33:46:844    1300    1ff4    Report    CWERReporter finishing event handling. (00000000)
2012-02-22    09:35:53:188    3800    1010    COMAPI    -------------
2012-02-22    09:35:53:188    3800    1010    COMAPI    -- START --  COMAPI: Search [ClientId = <NULL>]
2012-02-22    09:35:53:188    3800    1010    COMAPI    ---------
2012-02-22    09:35:53:188    1300    1ff4    Agent    *************
2012-02-22    09:35:53:188    1300    1ff4    Agent    ** START **  Agent: Finding updates [CallerId = ]
2012-02-22    09:35:53:188    1300    1ff4    Agent    *********
2012-02-22    09:35:53:188    1300    1ff4    Agent      * Online = Yes; Ignore download priority = No
2012-02-22    09:35:53:188    3800    1010    COMAPI    <<-- SUBMITTED -- COMAPI: Search [ClientId = <NULL>]
2012-02-22    09:35:53:188    1300    1ff4    Agent      * Criteria = "( IsInstalled = 0 and IsHidden = 0 and IsAssigned = 1 and Type='Software' )"
2012-02-22    09:35:53:188    1300    1ff4    Agent      * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
2012-02-22    09:35:53:188    1300    1ff4    Agent      * Search Scope = {Machine}
2012-02-22    09:35:53:376    1300    1ff4    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
2012-02-22    09:35:53:376    1300    1ff4    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://*servername*:*port*/ClientWebService/client.asmx
2012-02-22    09:35:55:533    1300    1ff4    Agent    WARNING: Failed to evaluate Installed rule, updateId = {189A8F50-0C3A-4FDF-8BC2-BC23A3EB11FB}.101, hr = 80242013
2012-02-22    09:35:55:921    1300    1ff4    PT    +++++++++++  PT: Synchronizing extended update info  +++++++++++
2012-02-22    09:35:55:921    1300    1ff4    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://*servername*:*port*/ClientWebService/client.asmx
2012-02-22    09:35:56:120    1300    1900    AU    Triggering Offline detection (non-interactive)
2012-02-22    09:35:56:120    1300    1900    AU    #############
2012-02-22    09:35:56:120    1300    1900    AU    ## START ##  AU: Search for updates
2012-02-22    09:35:56:120    1300    1900    AU    #########
2012-02-22    09:35:56:121    1300    1ff4    Agent      * Found 0 updates and 68 categories in search; evaluated appl. rules of 1389 out of 2202 deployed entities
2012-02-22    09:35:56:122    1300    1900    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {1ADF792C-A54F-43D6-A647-90B5A6EFAE3F}]
2012-02-22    09:35:56:122    1300    1ff4    Agent    *********
2012-02-22    09:35:56:122    1300    1ff4    Agent    **  END  **  Agent: Finding updates [CallerId = ]
2012-02-22    09:35:56:122    1300    1ff4    Agent    *************
2012-02-22    09:35:56:133    1300    1ff4    Agent    *************
2012-02-22    09:35:56:133    1300    1ff4    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2012-02-22    09:35:56:133    1300    1ff4    Agent    *********
2012-02-22    09:35:56:133    1300    1ff4    Agent      * Online = No; Ignore download priority = No
2012-02-22    09:35:56:133    1300    1ff4    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2012-02-22    09:35:56:133    1300    1ff4    Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2012-02-22    09:35:56:133    1300    1ff4    Agent      * Search Scope = {Machine}
2012-02-22    09:35:56:134    3800    1c80    COMAPI    >>--  RESUMED  -- COMAPI: Search [ClientId = <NULL>]
2012-02-22    09:35:56:134    3800    1c80    COMAPI      - Updates found = 0
2012-02-22    09:35:56:134    3800    1c80    COMAPI    ---------
2012-02-22    09:35:56:134    3800    1c80    COMAPI    --  END  --  COMAPI: Search [ClientId = <NULL>]
2012-02-22    09:35:56:134    3800    1c80    COMAPI    -------------
2012-02-22    09:35:56:692    1300    1ff4    Agent      * Added update {5CC5D348-10B2-4EB6-B446-B0F814D5B80E}.101 to search result
2012-02-22    09:35:56:692    1300    1ff4    Agent      * Added update {CC74BC46-3001-4DB6-A714-B26660C0DFDB}.102 to search result
2012-02-22    09:35:56:692    1300    1ff4    Agent      * Found 2 updates and 68 categories in search; evaluated appl. rules of 445 out of 2202 deployed entities
2012-02-22    09:35:56:692    1300    1ff4    Agent    *********
2012-02-22    09:35:56:692    1300    1ff4    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2012-02-22    09:35:56:692    1300    1ff4    Agent    *************
2012-02-22    09:35:56:703    1300    1e3c    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {1ADF792C-A54F-43D6-A647-90B5A6EFAE3F}]
2012-02-22    09:35:56:703    1300    1e3c    AU      # 2 updates detected
2012-02-22    09:35:56:703    1300    1e3c    AU    #########
2012-02-22    09:35:56:703    1300    1e3c    AU    ##  END  ##  AU: Search for updates [CallId = {1ADF792C-A54F-43D6-A647-90B5A6EFAE3F}]
2012-02-22    09:35:56:703    1300    1e3c    AU    #############
2012-02-22    09:35:56:703    1300    1e3c    AU    Featured notifications is disabled.
2012-02-22    09:35:56:704    1300    1e3c    AU    Setting AU scheduled install time to 2012-02-23 03:00:00
2012-02-22    09:35:56:704    1300    1e3c    AU    Successfully wrote event for AU health state:0
2012-02-22    09:35:56:705    1300    1e3c    AU    Successfully wrote event for AU health state:0
2012-02-22    09:36:01:122    1300    1ff4    Report    REPORT EVENT: {910EBB56-FB7C-499C-9A91-A4F5637B020A}    2012-02-22 09:35:56:122-0000    1    147    101    {00000000-0000-0000-0000-000000000000}    0    0        Success    Software Synchronization    Windows Update Client successfully detected 0 updates.
2012-02-22    09:36:01:122    1300    1ff4    Report    REPORT EVENT: {67121322-ED1B-4388-8D55-4D287D08F447}    2012-02-22 09:35:56:122-0000    1    156    101    {00000000-0000-0000-0000-000000000000}    0    0        Success    Pre-Deployment Check    Reporting client status.
2012-02-22    09:36:01:123    1300    1ff4    Report    CWERReporter finishing event handling. (00000000)
2012-02-22    09:37:29:801    1300    1ff4    Report    Uploading 8 events using cached cookie, reporting URL = http://*servername*:*port*/ReportingWebService/ReportingWebService.asmx
2012-02-22    09:37:29:832    1300    1ff4    Report    Reporter successfully uploaded 8 events.


 
hairlessupportmonkey (IS/IT--Management)
22 Feb 12 7:19
Has WSUS synchronised recently?

ACSS - SME
General Geek



caffrinho (MIS)
22 Feb 12 7:31
Thanks for the reply.

Yes, the server has successfully synchronised, as scheduled, every day since it was brought online.

 
kurio71 (TechnicalUser)
11 Apr 12 11:37
Is the PC added to Update Services?

Level 1 Support Technician

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