INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Jobs

Time dependent automated call forward

Time dependent automated call forward

(OP)
Our company just let go our IT guy and now I'm stuck with the phone system :(
 We use Auto Attendant and when the caller dials "0" it automatically forwards the call  to my extension. I can only cover such call in the afternoon so my question is this:Is there a way to use Auto Attendant to forward calls to different extension during morning hours and after lunch start forwarding calls to my extension?
I hope this is not too confusing :)

RE: Time dependent automated call forward

Yes you have many way to go on it :

during morning you can send incoming call example to AA5501 and you can place menu tree where after dials 0 fwd call to x300
during lunch you cand send incoming call example to AA5502 and you can place menu tree where after dials 0 fwd call to x350
during night you can send call example to AA5503 and you can place menu tree where after dials 0 fwd call to x399

For create this you can configure Point Answer of line to different AA based on state NBX , or use dialplan and you can use time/date routing

bruno

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Resources

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close