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Disconnecting InfoView concurrant users

Disconnecting InfoView concurrant users

(OP)
Hi All,

I want to automatically disconnect InfoView users after x minutes of inactivity. This is because we have a limited number of concurrant user licenses, and most users 'forget' to log off after running a report.

Is there a setting where I can specify the number of minutes before they are disconnected.

I am new to CR Server 2008, so any help would be greatly appreciated...

Many thanks

Best Wishes to all

Roger
 
 

RE: Disconnecting InfoView concurrant users

There are a couple of files you can update to configure timeouts.  If you're using the Java version of InfoView, look for a web.xml in a subfolder of the InfoViewApp folder in the Tomcat Web Content folder.  There are timeouts in there.  For the .NET version of InfoView, I believe the file name is web.config, but I don't remember for sure.

-Dell

A computer only does what you actually told it to do - not what you thought you told it to do.

RE: Disconnecting InfoView concurrant users

(OP)
Thanks Hilfy,

I'll have a look at this today.....

Best Regards

Roger

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