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DanielNetstar (IS/IT--Management)
5 Dec 11 5:38
Hi Guys, hoping I'm in the correct part of the forums for this; I've got an IPoffice 500 with Contactstore keeping copies of all conversations.
The system was set to keep 12 months of recordings, we've now reduced this to 6 months but the system doesn't seem to be clearing it's self-up correctly, the "date of the oldest call held on disk" is 25/05/11 but all the recordings for the past year are still on the servers drives, the change was made a week ago and the server running contact store has been restarted since the change, "allow full database vacuum on starup" is enabled.
The version is showing as csipo-7_8sp1_16
Anyone have any ideas how to force the system to clean it's self-up?
Is it safe for me to mass delete all the recordings from the disk older than 6 months?

thanks in advance :)
Daniel
keyguy25 (Vendor)
10 Dec 11 21:42
If you go on youre server and type localhost:8888 in the browser then type in youre username and password, check and see what folder all the recordings are being saved.  goto that folder on the computer and delete the old recordings manually.

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